TERMS & CONDITIONS
CUSTOMER CARE
We are a small operation, and value every single customer/sale as an opportunity to grow and create impact.
Please know that if you reach out to us, you'll be in contact directly with the owners of the company. If you have any questions, send us an email at info@PKpouches.com
WHOLESALE INQUIRIES
We are open to new wholesale accounts! Send us an email at info@PKpouches.com for information. Bulk/Wholesale discounts available for certain accounts.
PRIVACY & SAFETY
At PK Pouches, we value your trust and are committed to protecting your privacy and ensuring the safety of your information when you shop with us.
1. Information We Collect
When you visit our website, place an order, or create an account, we may collect the following:
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Personal information (name, email, phone number, billing/shipping address)
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Payment information (processed securely through third-party payment providers; we do not store full credit card details)
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Website usage data (cookies, IP address, browser type, and device information)
2. How We Use Your Information
We use your information only for legitimate business purposes, including:
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Processing and fulfilling your orders
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Providing customer support
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Improving our website, products, and services
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Sending order confirmations, shipping updates, and promotional offers (if you opt-in)
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We only share data with:
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Trusted payment processors and shipping carriers to complete your order
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Service providers that help us operate our website and deliver services
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Legal authorities, if required by law or to protect our customers’ safety
4. Data Security
We use industry-standard safeguards to protect your data, including:
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Encrypted connections (SSL/HTTPS)
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Secure payment processing through PCI-DSS compliant providers
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Limited access to personal data within our company
5. Your Choices
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You may opt out of promotional emails at any time.
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You may request access, correction, or deletion of your personal data by contacting us.
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You may disable cookies in your browser, though some website features may not function properly.
6. Safety Commitment
Your safety is our priority. We do not store sensitive payment details, and we regularly monitor our systems to prevent unauthorized access.
7. Contact Us
If you have questions about our Privacy & Safety Disclosure, please contact us:
Email: info@PKpouches.com
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments